We are not responsible for lost or stolen packages. Please contact us immediately if you believe you have provided the wrong shipping address. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. It is the responsibility of the buyer to make sure that the shipping address entered is correct. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Our Return policy lasts 30 days since the shipping date. Please note that your order is actually on the way and there is no delay of the package rather than the tracking number status.Īfter that period, you can track your order at your country’s post website or our Order Tracking page, or from the website Once the order is shipped, please allow 3-5 business days for the tracking number to be fully updated on the post office system. Shipping is also based on your location please expect 1-2 weeks after order processing to receive your package depending on your location and shipping option. After your order is complete, it takes us 2-5 business days to process your order and get it ready for the shipping center. We have three different fulfillment centers in the United States, Canada, and China. Please select “Paypal” and click the ” Pay with Debit or Credit Card ” button on the next page. Without PayPal: You don’t need a Paypal account to checkout. PayPal uses data encryption and anti-fraud technology to help keep your information secure, reducing the risk of online fraud. With Paypal: Stay secure and protected with your payment. For most countries, you will not have to pay customs, but it depends where are you located and if you order more than 1 piece. Will I (the customer) have to pay customs?Ī. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts. We do not sell our customers information. If I enter my email address will you sell my information?Ī. ![]() You can be absolutely sure that all purchases here are safe and secure. Is Checkout on this site safe and secure?Ī. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal All inquiries can be forwarded to How can I pay?Ī. ![]() Who can I contact if I have a problem with my order?Ī. Please contact us if you don't receive one within 24 hours. Yes, all customers will receive an order number after placing their orders. Will I receive a confirmation number when I place my order?Ī. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate. Yes, We offer free worldwide shipping on all orders above $75.Ī. You can place an order from any country, we ship Worldwide.Ī. It will take usually between 2-5 business days.Ī. How long will it take to receive a tracking number?Ī. Shipping times vary from product-to-product based on demand and shipping location. It will usually take 7-15 business days (USA, Canada)/ 10-25 business days (Europe and other countries) for all orders to arrive. If you have any questions please send us an email at How long will it take for my items to arrive?Ī. To provide you with the best customer experience, your feedback is greatly encouraged. Here are a few of the frequently asked questions. Color: Rainbow, Blue, Green, Black, Gray, Pink, Magenta, Red, Cyan, Purple, Orange, Rose Pink, Multicolored.A perfect gift for kids on their birthdays or for parents on their baby shower etc.The super-soft Octopus Plush Toy provides a snuggly companion to the kids.It is amusing for kids to see the mood change.When flipped inside, the Octopus changes the mood from happy to mad.The Octopus Plush Toy is designed graphically in an adorable manner with vivid bright colors. ![]()
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